We are the leading Customs House agent in East Africa.

Call Us: +211 921 575 000 | +211 927 494 040

(Mon - Sun)

Mail us for help:

info.narrowgateoperations@gmail.com

Quality Policy

Narrow gate’s success is derived from a policy of providing superior services of unmatched value for our clients. It is our policy to;

• Continue to build on the established reputation of providing quality services and to continue being a leader in the development of processes and techniques for the customs clearing and forwarding business and related businesses.

• Focus on un-comprising quality and consistency of purpose towards a continual and measurably quality improvement in all the services we provide.

• Ensure that overall operations, technical services or products provided to clients are safe, technically superior, highly reliable and easy to operate and maintain.

• Reward individual initiative and resourcefulness and promote independent thought and action in all work efforts.

• Adhere to the stated requirements as well as the quality philosophy outlined by the International Organization for standardization (ISO) 9001-2008 quality system.